Shipping policy

Order Processing Times

  • All orders are processed within 1–3 business days (excluding weekends and major holidays).

  • You will receive a notification email with tracking information as soon as your order has shipped.

  • If we experience a high volume of orders or inventory delays, processing times may be extended slightly. We will notify you via email if there is a significant delay with your shipment.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method Estimated Delivery Time Standard Cost
Standard Shipping 3–7 business days $5.99 (Free on orders over $50)
Expedited Shipping 2–3 business days $12.99
Overnight Shipping 1 business day $24.99

Delivery times are estimates and start from the date of dispatch, not the order date.

3. International Shipping

We currently offer international shipping to select countries.

  • Delivery Time: International orders typically arrive within 7–21 business days, depending on local customs clearance.

  • Duties and Taxes: Your order may be subject to import duties, taxes, or customs fees levied by the destination country once the package arrives. [Store Name] is not responsible for these charges; they are the responsibility of the customer.

4. Order Tracking

When your order ships, you will receive an automated email containing a tracking number and a direct link to track your package. Please allow up to 24 hours for the tracking status to update on the carrier's website.

5. Address Accuracy & Undeliverable Packages

  • Please double-check your shipping address before placing your order. We are not responsible for orders shipped to incorrectly entered addresses provided by the customer.

  • If a package is returned to us as undeliverable due to an incorrect address, the customer will be responsible for the reshipping costs.

6. Damaged, Lost, or Stolen Packages

  • Damaged Goods: If your order arrives damaged, please contact us within 48 hours of delivery at [Support Email] with clear photos of the damaged items and packaging.

  • Lost or Stolen Packages: Once a package is marked as "Delivered" by the courier, [Store Name] is no longer liable for stolen packages. If your package is missing, please contact the shipping carrier directly to file a claim.